Management Supervisor

Irvine –

Introduction

Envoy is an end-to-end digital consultancy that helps organizations accelerate growth through connected customer experiences. Trusted by iconic brands and tomorrow's category leaders, Envoy's multidisciplinary team of strategists, designers, and technologists deliver client impact through brand building, ecommerce, digital products, built environments, marketing and communications. Headquartered in Irvine, California with offices in San Diego and Chicago, Envoy transforms experiences for clients such as T-Mobile, Hyundai, Arlo, Nike and Diageo.

Opportunity

We are looking for a Management Supervisor to join our Partner Experience team. As a Management Supervisor, you will develop and grow client relationships and manage large-scale traditional and interactive projects from inception to completion. You will be a point of contact for assigned clients and the associated internal project team regarding key initiatives. You will be essential to the success of long-term client relationships and the execution of key deliverables. As a Management Supervisor, you will oversee the service and profitability of assigned accounts and report to the VP Partner Experience.

This is a hybrid role based out of our Irvine, CA office.

What You Will Do:

Develop deep expertise around our client's business and industry.
Provide strategic and account leadership during all client engagements.
Manage account P&L, and work with multidisciplinary teams to lead brief development and SOW creation.
Manage schedules, budgets, assets and overall project organization, with the assigned producer, to ensure requirements and project deliverable dates are communicated and met.
Build trust with our clients to facilitate meaningful dialogue.
Balance the needs of our clients, as well as the needs of the agency and our teams.
Identify creative ways for clients to receive maximum value for their invested dollars through win-win solutions.
Support the strategy planning for upcoming marketing projects.
Demonstrate an ability to develop a range of solutions for client and agency decision-making.
Lead the training and mentoring of junior account team members.
Facilitate clear internal communication between our teams.
Anticipate potential issues and identify solutions to mitigate problems before they arise.
Identify ways to increase efficiency and productivity for assigned accounts.
Develop cross-discipline internal relationships.

Qualities and Qualifications

Minimum 7+ years of account experience in an agency environment.
Experience managing large-scale client budgets and internal project costs.
Experience with the development of large-scale digital and traditional marketing campaigns.
An understanding of development technologies, third-party applications.
An understanding of the development process for digital marketing experiences and digital products.
Strong written and verbal communication skills, including public speaking and pitching.
Experience working in digital marketing and media.
Experience with project management, traditional and digital production, web and mobile technologies.

We aim for an ideal time-to-hire of 35 days and are committed to making the interview process efficient, engaging, and enjoyable for every candidate.

What We Offer:

The salary range for this position is between $95,000 to $105,000, plus benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location.

Envoy is committed to equity.

We are committed to providing an inclusive and welcoming environment for all members of our community. Envoy does not and shall not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation or military status.

All open requisitions at Envoy are being managed internally, and we are not engaging with agency partners at this time.